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Services & Spares

Friedheim International offers a range of service packages designed to help spot problems before they occur, keep your machine up and running for longer, and can even reduce the need for spare parts. Coupled with training facilities to ensure your staff are getting the most out of the equipment, these packages are designed to improve your efficiency and productivity, and gain that competitive edge.



20% off Spares & Service: Single Friedheim machine contract 

All the perks of our Service Charter, but with 20% discount!

25% off Spares & Service: all Friedheim machines on contract

All the perks of our Service Charter, but with 25% discount


Includes all parts – Includes all call outs – Includes preventative maintenance – No matter how long the job takes, you pay the same price!






Wrapping films, shrink films, lamination films, straps/banding, foils and replacement parts – Friedheim is your one-stop-shop for finishing.


spares, film, parts, consumables

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  • Our team
  • Health check offer
  • Individual Services
  • Preventative Maintenance
  • Training
  • Did you know?
  • NEW Service Packages
  • Non-Contract Servicing

    138 years of engineering expertise

    Friedheim employs only the best in its team of field service technicians. Our technicians have a wealth of experience in servicing, fault-finding and maintaining our range of products. Just as Friedheim’s philosophy is to combine quality people with quality products, so our services and training department combines the best in customer service and responsiveness with the best in field experience to ensure that whether it is an emergency callout or routine preventive maintenance, your machine is in good hands.


    Health Check

    Why not let our engineers carry out regular check-ups on your machine at a fixed price? Specifically tailored to your machine’s needs. Health Checks are also available as one-off services.

    Post-service set-up module

    The set-up module can be added to our “Preventative Maintenance Only”, “Full Service” or “Warranty ” agreements. It is a pre-arranged visit following the Machine Major Maintenance, and is carried out by our Technical Demonstrator with the purpose of restoring the Machine to its originally installed set-up. The Demonstrator completes a detailed checklist that includes roller adjustment, etc.

    For more information on our Health check service or for a cost breakdown please call our Service Desk on 01442206135 or email

    In many parts of the country we can offer a three-shift service, and our team will visit the remotest parts of the UK in order to keep our customers in production. Individual services are charged on an hourly basis or an agreed fixed charge.

    When you need on-site assistance – breakdown repairs, equipment moves, refurbishment – just call upon one of our highly qualified Friedheim Service technicians.

    Individual Services

    Service Repairs, and more

    Guillotine Safety Inspections

    To ensure the safety and productivity of your machines, a competent technician should regularly carry out a safety inspection of your guillotine. Available as an option to our Preventative Maintenance programmes, our Guillotine Safety Inspection module enables you to plan, budget and schedule these important visits. The module includes two visits a year. Our Safety Inspections are carried out in line with P.I.A.C. ‘Blue Book’ and ensure full conformity with Regulation 6 of the Provision and Use of Work Equipment Regulations 1998. This service is performed by trained, competent and fully certified Friedheim technicians with a minimum of two years working experience on the guillotine.

    Keep on running and reduce costs with expert predictive maintenance

    Many people believe that reactive maintenance saves you money. React to a ‘minor’ breakdown as and when it happens and in the short-term you do pay less. But eventually there will be a major breakdown and major bills, especially if your machine is not regularly serviced by a qualified engineer.

    What are the advantages of predictive maintenance? Just like a car, regular expert predictive maintenance through servicing can…

    • Prevent major problems
    • Maintain the machine’s optimum performance
    • Help you save money
    • Protect your investments
    • Give you the confidence to meet your production requirements

    Friedheim Predictive Maintenance ensures efficiency for your brand new or ageing machines. What does our predictive maintenance program include?

    • Comprehensive checks
    • Greasing and cleaning
    • Lubrication and adjustment
    • Check for worn parts as per manufacturer’s specification for optimum performance
    • Identification of critical parts requiring immediate replacement

    Investing in training for your staff is a highly cost-effective way of making the most out of your investment – Friedheim International offers a range of training modules which can be tailored to your specific training requirements, to help you ensure that your workforce:

    • Has the correct skills for the job
    • Acquires greater knowledge for higher productivity
    • Can enhance the machine’s performance
    • Can improve workflow and optimise output

    We have standard on-site training packages, or take advantage of our Training and Predictive Maintenance Package discount offers.

    For up-to-date special offers please call 01442 206 138 and see how much you can save TODAY!

    Belting Service

    Friedheim’s belting service can manufacture custom belts for ANY machine. Choose from many varieties of materials, colours and properties, flat or poly-chord – for any process you may need!

    Like NEW

    You can make your machine look as good as new with our touch up aerosol paint! We can also refurbish your machines.

    Washes, Lubricant’s and Fluids

    Call us NOW for your Roller wash, guillotine lubricants and other machine specific fluids.

    Machine Moves

    We also look after machine moves. Our technicians and Logistics partners have decades of experience, safely moving and installing machines from site to site.

    Please call us on 01442 206 144 regarding your specific requirements

    Bespoke Service Package

    Our new all-inclusive service package

    • Includes all parts
    • Includes all call outs
    • Includes preventative maintenance
    • No matter how long the job takes, you pay the same price!

    For a quick and comprehensive quote, please speak to our Quotation Development Co-ordinator, Stephanie at or call her on 01442206138

    FLAT SERVICE RATE £95 per hour (working & travel time)


    • No mileage charges
    • No overtime Monday-Friday 6am-6pm
    • Rates apply to all machine types
    • Up to 25% discount on these rates (and parts) if a service contract is taken out
    • No hidden charges
    • No complicated bills